FREQUENTLY ASKED QUESTIONS

Do you…?

Have Questions? We’ve Got Answers

Over the last two decades, we’ve discovered that every project has the potential to pose unique challenges. Here are just a few of the questions we are most often asked.

Do you service Saltillo?
Unfortunately we no longer service Saltillo.
Do you offer grout repair?

Yes, we do provide minor grout repairs. For more information, please schedule a complimentary in-home estimate.

Do you sell tile and slabs?

We are strictly a service company when it comes to tile, natural stone and carpet. We offer cleaning, sealing, honing and polishing, and do not sell tile or slabs of any kind.

I just had a new home built. Should I schedule sealing services?
Yes! It is not standard practice for contractors to seal your grout and natural stone surfaces before they hand over the keys. Items to be sealed would include grout on the floor and in showers, natural stone floors, natural stone countertops, and patio pavers.
Do you replace cracked tiles?
We recommend contacting a tile company or local handyman to replace cracked tiles.
Do you service commercial properties?

Yes, we service both residential and commercial properties.

Why should I seal my grout and natural stone surfaces?
Grout and natural stone surfaces are extremely porous and can easily stain if not properly protected. Sealer helps to act as a temporary barrier to allow you time to clean up spills before they soak completely through and become stains.

It’s important to know that sealer does not prevent grout and natural stone from getting dirty. These surfaces still need to be cleaned on a regular basis to keep them looking their best. Also, there is no sealer on the market that can prevent etch marks on calcified natural stone surfaces, such as Travertine, Marble, and Limestone. It’s very important to use things like coasters and placemats on those types of surfaces, and never allow anything acidic to touch them.

Contact AZ Tile & Stone Specialist Today

If you have any tile & stone questions that we haven’t covered, please don’t hesitate to reach out to Arizona Tile & Stone Specialist. Call our team today at (480) 773-3916. What’s the best way to have all your questions answered? Contact us to schedule an in-home estimate!